Viking Prisma 980
by Esther
(British Columbia, Canada)
I bought my dream machine - the Viking Prisma 980 about 23 years ago. That purchase was the start of a never ending nightmare!
Before I had it 3 months it was refusing to sew. It went to three repairmen before one said this machine has to go back to the factory for repairs.
I had to pay all the shipping and repairs after waiting months to get the machine back. Fancy stitches and embroidery were its special features.
It always broke thread or made rats nests on the underside of the cloth. It never completed anything with out a big mess up.
About 8 years ago I was down to doing just basic mending with it but the electrical system - reostats or some such parts had to be replaced. I had to find and buy a used machine to get parts.
When I got it back after about $400.00 in labour it would only do straight stitch and a small and a larger zigzag stitch.
I am very disappointed with the machine, dealers and repairmen.